WaitNook

Pricing, without a phone call

Every plan runs the same queue engine. What the paid ones add is the things that cost money to send or genuinely scale — messages, sites and seats.

Plans

  • Free

    $0

    One site, unlimited check-ins, the whole queue, email notifications, two people on the team.

    Sites
    1
    People on the team
    2
    Text messages included each month
    0
    The API and webhooks, for connecting your own systems
    Not included
    Create your waitlist

  • Micro

    $19/month

    One site, five people, and a monthly allowance of text messages.

    Sites
    1
    People on the team
    5
    Text messages included each month
    500
    The API and webhooks, for connecting your own systems
    Not included
    Create your waitlist

  • Basic

    $49/month

    Five sites, fifteen people, a larger message allowance, and the API and webhooks.

    Sites
    5
    People on the team
    15
    Text messages included each month
    2000
    The API and webhooks, for connecting your own systems
    Included
    Create your waitlist

  • Premium

    $99/month

    Unlimited sites and people, and the largest message allowance.

    Sites
    No limit
    People on the team
    No limit
    Text messages included each month
    5000
    The API and webhooks, for connecting your own systems
    Included
    Create your waitlist

Paid annually, you pay for ten months rather than twelve. Change or cancel whenever you like.

Text messaging is not switched on yet. Carrier registration is under way, and until it clears every plan notifies by email — which is why the free plan has no message allowance and never will. We will not bill anyone for texts before they can be sent.

The questions the table does not answer

What happens if I go past my message allowance?
Messages past the allowance are charged as they go, at 2.5 cents each. You can also set your own monthly ceiling — including “never send beyond what my plan includes” — and we warn you at 80% of it and again when you reach it. Email is unlimited on every plan and is not affected.
Can I change plan or leave?
Any time, from your own console. Moving down never deletes anything: you keep every site, person and setting you have, and what stops is being able to add another. Paid annually you pay for ten months rather than twelve.
Is there a trial?
Fourteen days of Basic, with no card. When it ends you move to the free plan rather than to a locked screen — your queues keep running and nothing you set up is deleted.
What is the catch with the free plan?
There is a cap on sites, not on customers. One site, two people, and as many check-ins as you can serve — forever. What it does not include is text messages, extra sites, or the API.