Cookie Policy
Last updated 31 August 2026.
This explains what WaitNook stores in your browser when you visit — cookies, and the couple of things that work like one but aren't — and why each one exists.
Keeping you signed in
One cookie holds your session once you sign in, so you are not asked to sign in again on every page. It is set by our own servers, read only by our own servers, and there is no way to opt out of it without also opting out of staying signed in — it does not track anything beyond that.
Remembering where you came from
Two more cookies, both first-party and both short-lived. One remembers a referral code if you followed a link from another business, so we can credit the right one. The other remembers which plan you were looking at if you started signing up from a specific price on the pricing page, so we can ask about the right one once your account exists, rather than a generic one. Neither is used for anything beyond that one signup, and neither follows you anywhere else.
Analytics, only if you say yes
We use Google Analytics to see which pages get used, and its cookies are not set until you say yes to the banner shown on your first visit. Decline, and no analytics script loads at all — not one that loads quietly and waits, an absent one. You can change your answer at any time with the button below.
What isn't a cookie
Your light or dark theme choice, and your answer to the analytics question above, are both held in your browser's local storage rather than in a cookie — neither ever reaches our servers. Clearing your browser's site data for WaitNook removes both, the same as it would a cookie.
Checking you're not a bot
The page where a customer joins a line runs a security check from Cloudflare Turnstile, which may set its own cookie to complete that check. It appears only on that page, only at the moment the form is submitted, and Cloudflare's own privacy policy governs what it does with it.
Your choices
Every cookie described here can be blocked or deleted from your browser's own settings at any time. Blocking the session cookie means you cannot stay signed in; blocking the other two costs you nothing beyond what they do.
Changes
If what we store changes in a way that matters, the date at the top of this page changes too.