What it actually does

Six things, and one rule underneath them about what happens when a walk-in and a booking want the same slot.

Multi-Track

Lines that match the room

More than one line per location, and a line per chair, bay, counter or person. Somebody waiting for one particular member of staff waits behind that person's line, not everybody's.

A location can run several lines at once, and each line can have its own chairs, bays, counters or windows. Somebody who asks for a particular person waits behind that person only — so a busy stylist does not hold up the whole shop, and the customer who takes anyone gets seen sooner.

Chair 12 waiting

Chair 2 · Sam1 waiting

CounterOpen

Smart Durations

Services with real timings

A menu with expected durations, and a wait estimate that learns from what actually happened rather than a flat number per head.

Each service carries how long it usually takes, and the estimate corrects itself against how long they really took at your location. Choose a template when you sign up and the menu is already there — rename, reprice or remove anything.

Haircut20 min

Colour90 min

Beard trim10 min

Blended Queue

Bookings in the same line

Take appointments, hold capacity for them, and put them into the same line as walk-ins when their window opens. One console, one queue.

Hold capacity for booked customers, release what nobody claimed, and slot a late arrival back in without sending everybody behind them to the back. Booked and walk-in share one console and one line.

Morgan P.Booked · 2:00

Casey L.Walk-in

Riley K.Booked · 2:15

Any Screen or TV

A screen for the room

Open a web address on any TV or spare tablet to show who is being served, with an optional chime when somebody is called.

Any browser on a TV or spare tablet. It shows who is up and who is next, survives an unattended day, and can chime when somebody is called. Nothing to install and no extra hardware to buy.

Now serving

#14

Next: #16, #17

EN · ES · FR-CA

People who are not standing there

Customers get a link to watch their place from anywhere, updating on its own, and an email when it is their turn if they want one. Nobody has to hand over a phone number. Your check-in page works in English, Spanish and Canadian French.

Customers get a link that shows their place moving, so they can wait in the car or the shop next door — no app, no account, and no phone number needed. If they would rather be told than watch, they add an email on the same page. English, Spanish and Canadian French.

Browser

Wallet pass

CSV Export

Numbers worth having

Busiest hours, how long people really waited, no-shows, walk-aways, and how your locations compare. Exportable as a spreadsheet.

Busiest hours, real waits rather than guessed ones, no-shows, people who gave up, and how your locations compare with each other. Every table exports as a spreadsheet.

Sample report

38 minAvg. Saturday wait

12%Walk-aways

3Locations compared

One line, and a rule you can explain

The hard part of running walk-ins and bookings together is not showing both on a screen — it is deciding who goes next when they collide, and being able to say why out loud. Reserved capacity for booked customers, unclaimed slots released to the room, and a late arrival inserted at a bounded offset rather than at the front. Nobody jumps the line, and the person waiting can be told exactly why they are where they are.

Put the poster up this afternoon.

One short form and the queue is yours. Nothing to install, on either side.

Create your waitlist

Free to start. No card required.