WaitNook

Check-in and queue software for auto service

An oil change and a diagnostic are the same customer in the doorway and wildly different afternoons for the bay.

Create your waitlistFree to start. No card, and nothing to install.

Auto service: what signup sets up

Pick your trade at signup and the queue arrives configured — your bays named, a service menu with real timings, and a printable QR poster. Rename, reprice or remove any of it.

  • Your Bays

    Bay 1 · Bay 2 · Bay 3

    Add or rename bays whenever you like. Somebody who asks for one of them waits behind that one, not behind everybody.

  • The starting menu

    Brake service
    120 min
    Diagnostic
    60 min
    Tire change
    45 min
    Inspection
    45 min
    Oil change
    30 min

    Durations are what make the wait estimate useful on day one. It corrects itself against how long jobs really take at your place.

  • How the wait is worked out

    Jobs carry their own durations, which matters more here than anywhere: a fifteen-minute job and a half-day job in the same queue make any flat per-customer estimate useless.

And the rule underneath it

A drop-off and a waiter want different things, and the queue can say which is which. Booked work keeps the bay time it was promised, walk-in work fills what is genuinely free, and the customer sitting in reception can see their place move instead of asking the desk every twenty minutes.

How the fair line works

Put the poster up this afternoon.

One short form and the queue is yours. Nothing to install, on either side.

Create your waitlist

See pricing